Meet Our Team

Our People

At Masters Roofing, we’re proud to serve the communities of Charlotte and Wilmington, NC, with top-tier roofing services. Backed by over 25 years of industry expertise, our team specializes in everything from complete roof replacements to storm damage repair, ensuring every home in the Carolinas is well-protected and looks its best.

As a locally owned company, we’re deeply committed to the people we serve, bringing quality craftsmanship and reliable customer service to every project. Our roofing specialists focus on transparency and precision, from initial consultation to final inspection, so our clients feel confident in their choice.

As a trusted Small Business Partner of the Carolina Panthers, we bring the same dedication to our community and clients that we do to every roofing job. Trust Masters Roofing for all your Charlotte and Wilmington roofing needs, and experience service that’s built to last.

Jeff Matchen

Owner

Jeff has been dedicated to quality roofing since 2012, building Masters Roofing on a foundation of trust and commitment to the communities of Charlotte and Wilmington. He’s passionate about helping homeowners protect what matters most and believes in treating every client like family.

When he’s not overseeing a project, you can usually find him relaxing with his family and spending time on the golf course. He’s proud to lead a team that values honesty, professionalism, and exceptional service every step of the way.

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Connor Jackson

Senior Sales & Project Manager
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Originally from Rochester, NY, Connor brings his competitive spirit and dedication to his role at Masters Roofing. A former soccer player who’s now found a new passion on the golf course, Connor appreciates the focus and challenge both sports demand.

When he’s not working, he’s spending time with his Whippet, Wylie, or out on the golf course. Known for his commitment to clients and attention to detail, Connor takes pride in delivering top-quality results on every project he manages.

Colby Fischlein

Controller
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Colby Fischlein brings a strong background in business and finance to Masters Roofing, with a BBA in Finance from the University of North Carolina at Charlotte. Raised in Mooresville, NC, Colby was surrounded by motorsports from a young age, spending countless hours building go-karts and racecars, and eventually taking the driver’s seat himself.

Today, he enjoys time with family and cheering on his favorite teams—the Carolina Panthers, LA Rams, and LA Dodgers. Colby’s competitive spirit, attention to detail, and commitment to client satisfaction make him a valuable part of the Masters Roofing team.

Gina Caruso

Customer Success Manager
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Gina Caruso is a proud Weddington, NC native who brings her love for family and football into everything she does. Her dedication, work ethic, and attention to detail are critical to the smooth operation of our team, ensuring that each project stays on track. She and her partner, Justin, have been together for nearly 11 years, sharing a love for sports and raising their son, Frankie, who plays for the Indian Land Middle School football team.

A lifelong soccer player and dedicated fantasy football fan, Gina enjoys staying active and connecting with friends and family over a game. When she’s not cheering on Frankie or strategizing her fantasy lineup, Gina loves going to concerts and traveling.

Andrew LLoyd

Project Manager
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Originally from San Jose, CA, Andrew brings a West Coast spirit and a love for the outdoors to everything he does. A former college baseball player, he knows the value of teamwork and dedication, qualities he draws on every day in his role as Project Manager at Masters Roofing. Andrew is skilled at coordinating projects with precision and ensuring clear communication with clients, making sure each job runs smoothly from start to finish.

These days, he enjoys spending his free time fishing and relaxing with his two pets, Chase and Kingsley. His down-to-earth personality and passion for connecting with people make him a valued member of any team.

Jonathan Shapiro

General Sales Manager
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Jonathan Shapiro brings a unique blend of experience and passion to our team, with a background that spans the music industry, car sales, real estate, and now roofing. Known for his genuine approach and focus on building relationships, Jonathan is committed to delivering exceptional service and tailored solutions for each client.

His love for basset hounds, cars, and music is matched only by his dedication to his daughter, who keeps him inspired every day. With such diverse expertise, Jonathan not only understands the needs of his clients but also brings a fresh perspective that adds value to every project.

Karlie Fischlein

Digital Marketing Manager
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Karlie Fischlein is the creative force behind all the dynamic videos and captivating images you see in our digital marketing. She brings her artistic eye and technical skills to every project. With a camera and drone in hand, she captures the essence of our work, creating visual stories that showcase our projects with energy and style.

When she’s not working behind the lens, Karlie enjoys relaxing on Lake Norman with friends and family. Her passion for storytelling and eye for detail make her an invaluable part of the team.